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Delivery Information

Delivery Times and Site Terms
All stated delivery times are from proof and artwork approval. Delivery time does not start with the submission of your order but with approval of your artwork which requires prompt submission of camera ready artwork in EPS, Illustrator or other acceptable formats. Proper artwork is required to provide a proof, if you do not have artwork acceptable or if artwork needs to be created there will be delays. On average not having camera ready artwork will increase your order production time by 5-10 business days. Orders taken after 4pm MT Monday through Friday begin processing the next business day. Weekend orders begin processing the following Monday.
Minimum Order Policy
Products shown will have minimum quantity to order. In certain cases, we can assist you in getting “less than minimum” orders, but this will incur an additional charge. Please call us at 720-242-9291 for such inquiries.
Pricing and Product Availability

Prices are subject to change without notice. Submission of an order does not constitute acceptance of an order by Brave Marketing Concepts and any order may be cancelled prior to production by Brave Marketing Concepts for any reason including but not limited to pricing errors on the site. Errors may occur from time to time in site and product pricing and prices may be changed at any time for any reason without notice. Product availability is available by contacting us prior to placing your order and in the event a product is not available within your timeline a suitable replacement may be offered.
Other Site Terms

Prices and product availability are subject to change without notice. Every attempt will be made to accommodate the customer in the event of a product shortage but delivery times listed are for approximate planning purposes only and are from approval of the proof. We do not guarantee the availability of any particular product and the appearance of a product on this site does not constitute the availability of the product. If you order a product that is currently out of stock you will be informed of your options before you are charged for the order. By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.  Excluding the major search engines, Google, MSN/Live and Yahoo any automated access is strictly forbidden without prior consent.
Shipping Information and Production Times

Production times listed vary depending on product and availability. Production and or delivery time is counted from approval of artwork or proof. If you order on a Monday and your artwork is approved/proof is approved on Thursday your order production time begins on that Thursday. Reorders typically ship much faster if the artwork remains unchanged. We believe in making sure the order is done correctly over shipping an order faster that is incorrect. Once the artwork is set your re-orders will typical ship much faster. If you have any questions about meeting particular ship dates please ask prior to ordering. All Delivery information as quoted on the product pages is counted from paper proof approval not from your order date. This is required as some customers immediately provide artwork and approvals while others take days. If there are problems with your artwork or your proof requires changes this will further delay the delivery date and time. If you require a specific "in-hands" date this must be provided in the special instructions when ordering. Free shipping is provided on most items via UPS Ground. Oversized items and other heavy/large boxes may not qualify for free shipping. Every product page details whether or not an item qualifies for free shipping next to "Free Setup" in the description.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESSED OR IMPLIED AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BRAVE MARKETING CONCEPTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BRAVE MARKETING CONCEPTS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THIS INFORMATION WILL BE MADE AVAILABLE TO EVERYONE. BRAVE MARKETING CONCEPTS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.



Our Guarantees

Guarantees

Price
Price guarantees virtually vanished from the retail marketplace as competition increased. Almost all of our product prices are the delivered price to your door via Ground shipping in the lower 48 States. Beyond the lower 48 normal shipping charges will apply minus a discount for the amount of normal domestic shipping. There are no hidden charges, no surcharges, handling charges, shipping charges, or setup charges - ever. You will also never pay an overrun charge or in short get charged for more product than you ordered. We will deliver the number you order, if more arrive they are free unless an overrun is discussed prior to and during ordering. When the free setups, free shipping, no overrun charge and all other random charges are factored in we'll have the lower price at the time of your sale. Compare these features to that of our competitors and you will find our value is hard to beat. We do not directly engage in the low price guarantees that so many in our industry promote but will do our best to provide the greatest value on large orders - please contact us. Pricing errors may occur from time to time on our site and are subject to change without notice. Orders may be cancelled prior to acceptance of payment by us for any reason.

Quality and return policy

We hand select products we offer from vendors with outstanding industry ratings. We do not offer online products from poorly rated vendors with a history of delivery and quality control issues. There are many industry methods for rating manufacturers, rather than offering thousands of products like many competitors we weed out the lower quality offerings and provide you with the highest quality products available at great values. If a decoration does not conform to the specifications of your paper/product proof we will remedy the situation to your satisfaction as needed. Due to the custom nature of these products if you elect for a no-proof order you will be required to sign a waiver indicating you understand the item is delivered as is. There are no returns ore exchanges on products 30 days after the date the product(s) are shipped.

BLANK GOODS-
there is a 10 day return policy on all blank goods, with a 15% restocking fee. After 10 days from delivery there are no returns or exchanges.
Delivery
We guarantee your item will arrive on time or early if a required date is provided and accepted by us at the time of order. For full details of site terms and conditions visit our policy page here. Suggested delivery times on the site require camera ready artwork, rapid proof approval and are suggested times only to be used as guidance. If you do not submit camera ready or EPS vector based artwork the day your order is made there can be delays in shipping. Specific date delivery requirements must be provided in the special instructions. All items ship fully insured, if an item is lost in shipping or damaged it will be covered under the insurance policy of the carrier which is almost always UPS. Please keep in mind the minute the carrier picks up the goods the product is now under your possession and will therefore require intervention of the carrier if the goods are lost or damaged.  In the event of major weather or other event that severely delays shipping beyond our control we will do the best we can to reasonably accommodate you.

For all orders of $550 or greater we provide free setups and shipping excluding oversized items as noted on the individual product pages under "Free Shipping" about midway through the product description as shown in the image below and circled in red. For those items discounts will usually be offered in lieu of free shipping. Please refer to each product page for details of the free shipping offer. Orders under $550 will be billed a processing charge of $60 at the time of shipment which covers both the setup charge and shipping charge. This includes Ground freight anywhere in the lower 48. All orders over $550 have free setups and ground shipping in the lower 48 States. The $60 charge on orders under $550 in almost all cases is less than what is charged by others and is neccessary to cover the costs associated with producing those orders. For all orders over $550 free setups literally means you won't see a line item on your bill for "setup" charges unless noted on the product page. All prices you see on our site include a one location decoration and setup or on embroidered apparel a one location logo in up to 12 colors and 7,500 stitches. Additional locations and colors are available at a per piece price - there are no setup charges on additional locations or colors. The free setup and shipping offer can be combined with other promotional offers such as the free iPod offer we are currently running. All orders under $550 will be charged an additional $60 at the time of shipment unless it is a reorder.
There are no overrun charges at PromoManagers online. If you order 100 pieces you'll pay only for 100 pieces even if our vendors ship you more items. Order without fear of hidden charges and with the understanding we will honor your budget.
Free UPS Ground Shipping applies to the lower 48 states on orders of $550 or greater. Overseas orders, orders outside of the lower 48 or orders requiring expedited shipping will be discounted the amount of ground shipping but will be charged the normal rates. We do not mark up shipping so you will pay only what we pay, and have the option of using your own UPS, Fedex or DHL numbers. In addition if you need faster shippng we will credit you the amount of normal UPS Ground shipping towards the price of the expedited shipping. Please remember that goods become the property of the customer once they are picked up by the shipper which is why we ship everything insured.

About our Site's Security

Our site uses SSL technology built into your web browser to ensure that your private information remains as safe as possible.  All of your "check out" information (including your credit card number) is sent to us via an encrypted connection with a certificate from Network Solutions.

Rest assured that this page is encrypted.  There is no "s" at the end of "http" in the address bar because the secure page is in a frame.  With frames, only the address of the main page appears in the address bar.  If you were to open the lower-right frame in a brand new window, then you would see the "https" designation.  There is indeed an "https" in that frame's address, you just cannot see it.

If you have any questions regarding the security on our site, please do not hesitate to let us know.  We would be more than happy to assist you.

To verify security certificate:
for FIREFOX browser-
RIGHT CLICK on site,
go down to "This Frame"
click on "show only this frame"

Q: Is the cart information submitted from SAGE WebStore or Company Store secure?

A: Our site uses the latest technology to ensure that private information remains as safe as possible.  All of the "check out" information (including credit card information) is sent to us via an SSL-encrypted connection provided by VeriSign, a leader in site encryption certificates, using 128-bit encryption.  All customer information is stored on our secure servers, and we protect the confidentiality of this information pursuant to our corporate privacy policy.

When checking out, please note that there is no "s" at the end of "http" in the address bar at the top of your screen because the secure page is in a frame.  With frames, only the address of the main page appears in the address bar.  If you were to open the lower-right frame in a brand new window, then you would see the "https" designation.  There is indeed an "https" in that frame's address, you just cannot see it.  Right-click somewhere in an open area (i.e. not over a graphic, field, or text) of the cart frame, then select Properties.  Internet Explorer will show you the address (URL) of the frame and it will begin with https showing that the page is secure.

Q: How is credit card information handled? Does SAGE comply with industry data security requirements?

A: Yes, we comply with the Payment Card Industry (PCI) Data Security Standard.

Any questions,

Please contact us at 720-242-9291 or email us at
dave@bravemarketingconcepts.com

thanks for your support!

Here are a few tips to make your visit to our website as enjoyable as possible:

  • Clicking "Home" at any time will take you back to our main welcome page.  Learn more information about our company and its history by clicking the "About Us" button.  For our contact information (phone, address, etc.), please click the "Contact" button.  In the "Links" area, you'll find an impressive listing of other websites that we recommend you visit.

  • Be sure to stop by our online showroom to view our featured items.  Click "Showroom" to enter.  If you see something you like, just select the item for more details.  You can then add the item to your cart to request more information or place an order directly from our site!

  • To search our vast promotional product database, click the "Search" button.  After you perform your search, you can see detailed information regarding any product.  If you see an item that interests you, you can easily add it to your online cart.

  • Click "View Cart" at any time to review the items in your cart.  Don't forget that you have to check out by clicking "Check Out" in order for your cart to be sent to us.  All of your personal information (including credit card information) will be submitted using industry-standard SSL encryption.

  • Your browser must support frames and cookies in order to use all areas of our site.

If you need further assistance using our website, please don't hesitate to let us know!  We're always here to help!

 

 

Information, data and designs from this website may not be copied, archived, mined, stored, captured, harvested or used in any way except in connection with use of the site in the ordinary course for its intended purpose.  Check out Triple7graphics.com if you need art or design help
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